Bureau of Citizenship and Immigration Services (Formerly Immigration and Naturalization Services)
The number for B.C.I.S. automated information and live assistance concerning immigration services:
· 1-800-375-5283
· TDD 1-800-767-1833
Website Address: www.uscis.gov
HOURS OF OPERATION:
Customers can access automated information through a menu of automated options (see below) 24 hours a day, 7 days a week. During regular business hours (8am-6pm local time), customers who need more information or assistance can be transferred to a customer service representative.
Options available are:
1. English 2. Spanish
1. Pending Applications
2. Local BCIS Office Information
3. BCIS Forms & Form Information
4. Immigration Benefits Information
5. Recent BCIS Changes
6. Other Government Services
9. Speak To An Operator
This website is for US passport inquiries only.
For further information, please refer to our website www.travel.state.gov or call (877) 487-2778, for TDD/TTY users 1-888-874-7793 (Mon-Fri 8:00AM to 10:00PM ET; excluding federal holidays). If you need to contact us again by email, please include all prior messages/correspondence in your reply so we can review what has previously taken place.
Thank you.
National Passport Information Center
Agent # 1985
I will be out of the office 11 - 16 June 08. I will be checking email occasionally. If you need immediate assistance please contact the JAGCNet help desk at 703-588-2560. I will be back in the office Tuesday 17 June 08.
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